How Deposits & Withdrawals Work
- A Data Deposit is comprised of the data that you give us to archive for you. It is a one time transaction. You may upload the maximum data that the deposit you purchased permits. We will archive that data, which completes the data deposit transaction.
- A Data Withdrawal is the return of data that was previously submitted to us for archiving. It is a one time transaction that is independent of the Data Deposit has its own fees.
- What you should know before purchasing: We use ZIP encryption. You will need a knowledge of extracting ZIP files and using ZIP software to decrypt your files when you retrieve them from storage. There are many free ZIP software programs available for Windows, Apple, and Android. Any web enabled computer or mobile device can be used to deposit or withdraw data via our simple and secure online system.
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Select the type of deposit that meets your needs from here and contact us to arrange the details of your data deposit such as payment, people that are authorized to access your data and beneficiaries of the data if needed.
Within 24 hours, you will receive an email with instructions on how to upload your data to our system. You have 7 calendar days to upload your data for archiving. On the 8th calendar day, our system will automatically begin the archiving/storage process. Whatever data has been deposited can no longer be modified. It is then transferred to a permanent optical storage medium with an expected life of more than 200 years. The physical archiving of the data in our mountain facility is the final step. This ends the Data Deposit transaction.
Each Data Deposit is given a unique Data Deposit Number and specifies the person or persons authorized to retrieve it.
If you wish to verify that your files have been encrypted properly, our system enables you to do this. After uploading, you can download a copy of the file and verify it.
Data withdrawals are separate transactions and subject to separate fees.
The files that you deposit are automatically encrypted with passwords that you choose. We never have access to the passwords or the unencrypted files. Please keep your passwords safe. There is no way to recover the files without the password. -
To make a Data Withdrawal, contact us with the unique Data Deposit number.
After payment for the withdrawal is received and we verify your identity, your data will be available for download within two business days. Rush service is available on request.
You must be the same person who made the Data Deposit or authorized by that person at the time the initial Data Deposit was made. There are no exceptions. We may ask you to provide a government issued identification. In a beneficiary situation further documents will be required. -
Data Destruction
To request that your data be destroyed, contact us with the unique Data Deposit number. The data and the medium containing the data will be physically destroyed within one business day.
You must be the same person who made the Data Deposit or authorized by that person at the time the initial Data Deposit was made. There are no exceptions. We may ask you to provide a government issued identification. In a beneficiary situation further documents will be required.